At phonecharger.uk (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains what personal data we collect when you visit or buy from our online store, how we use it, and the rights you have over it. Our website address is: https://phonecharger.uk.
What information we collect
When you place an order or create an account, we collect information you provide directly, including your name, billing and shipping address, email address, phone number and order details. When you pay, your payment is processed securely by our payment provider (PayPal) — we do not store your full card details on our servers. We also automatically collect technical data such as your IP address, browser type and pages visited, to keep the site secure and improve your experience.
How we use your information
We use your information to process and deliver your orders, to provide customer support, to send order confirmations and service updates, to prevent fraud, and — where you have agreed — to send marketing about our products. We rely on the lawful bases of contract performance, our legitimate interests, your consent, and our legal obligations under UK law.
Cookies and analytics
We use cookies to operate the shopping cart and checkout, remember your preferences, and understand how visitors use the site. We use Google Analytics and Google Search Console (via Site Kit) and Jetpack to measure traffic and performance. You can control or disable cookies through your browser settings, though some store features may not work without them.
Who we share your data with
We share data only as needed to run the store: with our payment provider (PayPal) to take payment, with delivery and fulfilment partners to ship your order, and with service providers such as Google and Automattic (Jetpack) for analytics and security. We never sell your personal data. If you request a password reset, your IP address will be included in the reset email.
How long we keep your data
We keep order and transaction records for as long as required to fulfil orders and to meet our legal, tax and accounting obligations. Account information is kept while your account is active. Comment data is retained so we can recognise follow-up comments automatically.
Your rights
Under UK GDPR you have the right to access, correct, delete or export the personal data we hold about you, and to object to or restrict certain processing. You can also withdraw consent to marketing at any time. To exercise any of these rights, email us at [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].